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Customer Support
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Quantum Art Customer Service provides support for our products to customers with the goal to assist them to use QP7 effectively. Our commitment to this is manifested through continued development of resources: our product documentation, our training program, the online resources available on the ODC, and through our support engineers.
All Quantum Art products are sold with support agreements, with a choice of three levels. Each Support level varies more by its upgrade discount than on the quality of support. We use an online issue submission system for support inquiries from our current customers, and we receive questions from others with unsupported products (like QP7.Express or freeware based on the QP7 Framework) via an email inbox.
Please take advantage of these contact options to get the assistance you need:
- Support Contacts of customers with current support agreements can log in to support.quantumart.com and submit an inquiry.
- ODC members can ask a question in the forum
- Potential customers who want to know more about our products can contact sales@quantumart.com.
- Problems with the website (downloads, login to ODC, bugs, etc.) can be sent to support@quantumart.com
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